Change is hard, particularly when it involves learning and embracing new technology. As technologies and industries evolve, it becomes increasingly important to adopt new tech in order to stay competitive and efficient. Often when companies introduce new business tools they don’t put any focus into making sure the technology is truly accepted by employees; this requires a bit of leadership beyond simply telling employees to use it. If you’re considering adopting new tech for your business follow these tips to make sure everyone gets on-board during the adoption process:
Get Employees Involved
Any changes in a business are more well-received if employees feel they’re involved in decision making. Feeling more in control of their work environment can have many positive effects on employees, including increased job satisfaction, improved morale, and better productivity. Open communication, sharing ideas, and listening to employee concerns about the new processes that are to be adapted go a long way.
Choose Simple Products
It can be frustrating and time-consuming to learn a new technology, even if it’s relatively simple. Instead of acquiring a new tool that has extensive yet unnecessary features, opt for one that requires minimal training and is well designed, simple to learn, and intuitive. This will cut down on employee frustration and increase the chances they’ll be willing to use the technology in their daily tasks.
Showcase the Product’s Benefits
When new tech is introduced to the workplace, it can make some feel as though they’re obligated to use it whether or not they want to. By shifting from the idea of adoption as company policy to something that will benefit everyone’s workday, the chances of early acceptance of the new product is much higher. Explain to your employees how the technology can actually make their job easier and the value it brings to them, rather than to just the company. The more an employee understands how the tool can increase productivity or reduce mistakes, the more receptive they will be to adopting it.
Have an Effective Training Program
Depending on the type of technology that your company is adopting, in-training sessions or classes may be necessary. Training should be done in small groups and provide hands-on experience. Allow extra time for questions and make sure those who are less comfortable with new tech aren’t overwhelmed or frustrated. Incentive programs can also be a great way to encourage employees to spend time learning the new tool.
When implementing any change with technology, it’s important for managers to understand that it may be challenging for employees to adjust to it. Involving them through every step of the process will increase successful end-user adoption of the new tools. In the end, your employees may wonder how they ever lived without them!